Level 4 and 5 homes, and biohazard

Some homes need specialist help before anyone can safely sort. We tell you plainly which parts are ours and which go to a partnered or referred specialist, and we stay your one point of contact.

What we do and do not do

We do not handle biohazard ourselves. Sewage, bodily fluids, heavy mold, heavy animal waste and similar conditions are handed to a partnered or referred specialist. Once those areas are safe, we sort, clear and clean the home as agreed.

How a severe job runs

  1. Walkthrough and safety check. We assess the home and flag anything that needs a specialist first.
  2. Specialist phase. The partnered or referred specialist handles the biohazard areas under their own scope.
  3. Sort and clear. We sort with your family and clear the rest of the home.
  4. Clean and verify. Optional deep clean, then a final walkthrough against the written scope.

Animals in the home

We do not remove or rehome animals. Local animal services handle them first. Once the animals are safe, we coordinate the rest of the job.

Cost

Level 4 homes typically run $10,000 to $20,000 and are multi-day. Level 5 homes start around $20,000, and the specialist's work is priced under their own scope. See the Cost Guide.

Level 4–5 homes questions

Straight answers. If yours is not here, call or text (571) 600-6992.

See all questions
Do you handle biohazard?

No. Anything biohazard is handed to a partnered or referred specialist. We coordinate so you still have one point of contact.

What if hidden conditions are found during the job?

We stop, show you what we found and what it changes, and agree a revised scope with you in writing before any extra work or cost.

Does the resident have to leave?

In severe or biohazard conditions, safety may mean a short time away. We tell you honestly at the walkthrough.

You do not have to face this alone, and you do not have to decide everything today.

Start with a free, private walkthrough, in person or by video. We listen first.

Free and confidential. Unmarked vehicles available. Open 24 hours